Yet as most power users know, Contacts is one of the weakest elements of Apple’s ecosystem, one that leaves a lot to be desired.įor example, many are familiar with the concept of “tags,” yet Apple is sticking with its old-school “Groups” label.
#Customer contact software for mac free
This otherwise innovative company provides a lackluster but free contact management tool, Contacts, as part of the macOS operating system.īecause Contacts is capable enough to satisfy most users, few developers have accepted the challenge of building a genuinely outstanding contacts manager for the Mac. Why is maintaining a customer database so challenging on the Mac? A large part of the blame lies with Apple. But those charts will not be very meaningful until you have added relationship data to many of your contacts. You can test drive both applications for 14 days for free.Ĭardhop 2.0 boasts a new Relationships mode, which generates family trees for contacts you’ve specified relationships between or, if you use linked Google or Office 365 accounts, org charts. A new “Invite with Fantastical” feature makes it easy to invite contacts, or groups of contacts, to events. Flexibits does not mention a limit to the number of scans it will process, but the process should be more streamlined than using Adobe Scan.
Of these features, scanning business cards with your iPhone and inviting people directly from Fantastical will be most useful. Update: Cardhop 2.0 introduces several new features, including business-card scanning, widgets, organizational charts and a deeper integration with Fantastical. Even better, Flexibits just introduced Cardhop 2.0, which is now part of the Flexibits Premium bundle ($40/yr.), and, potentially, the best CRM platform on the market today. Since then, two recent arrivals, Airtable and Streak, have eased the situation, although both are technically web-based solutions.
#Customer contact software for mac mac
Our past two updates in 20 lamented the fact that the Mac was weak in database management, specifically CRM-type solutions.
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